With over 2 decades experience coming from the Executive team at Altitude Communications, we’ve seen all the problems that clients can have when dealing with their telecommunications service provider. The three main problems that clients have are:
Plan Confusion – There are a lot of confused customers out there. Service providers often put out plans and explanations that seem confusing to customers. This can lead to customers ending up on the wrong plan and spending too much money on rates and services they don’t need.
Bill Shock - Plan confusion can also lead to bill shock. Have you ever opened a bill only to find a bill that was hundreds if not thousands of dollars more expensive than you expected? This need not happen.
Problems with customer service – Dealing directly with Customer Service at your Internet and Telecommunications Service Provider can be a nightmare – being shunted from department to department with no one taking responsibility for your issues.
There is a better way. The team at Altitude COmmunications have over 2 decades experience working solely in the telecommunications sector. From provision and sales to customer service and client management, we are all too aware of some of the frustrations that clients face.
Our new service is a cost effective way to help clients deal with their problems. For a small annual fee we become your outsourced telecommunications managers. We aim to ensure you have no frustration telecommunications and for a fee we can offer you unbiased analysis of your accounts and options.
Chuuse Consulting provides a wide varieties of support including:
- Bill reduction & cost reduction
- Customer Service Management
- Phone repairs and warranty issues.
If you would like us to call you for a no obligation quote, please fill in your details below. We look forward to hearing from you soon. All we need is your name, phone number and approximate monthly telecommunications spend.